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Terms of Service

Legal terms and conditions for using MyDocNest healthcare platform

Last updated: August 13, 2026

Important Legal Information

These Terms of Service ("Terms") govern your use of MyDocNest, a healthcare platform operating in Bangladesh. Please read these terms carefully before using our services. By using MyDocNest, you agree to be bound by these terms and our Privacy Policy.

If you do not agree with any part of these terms, you may not use our platform.

Key Terms and Conditions

Important information about your rights and responsibilities when using MyDocNest

Acceptance of Terms

  • By accessing and using MyDocNest, you accept and agree to be bound by the terms and provision of this agreement.
  • If you do not agree to abide by the above, please do not use this service.
  • These terms apply to all visitors, users, and others who access or use the service.
  • Your continued use of the platform following any changes to these terms constitutes acceptance of those changes.

Description of Service

  • MyDocNest is a healthcare platform that connects patients with verified medical professionals in Bangladesh.
  • We provide a directory of BMDC-verified doctors, healthcare facilities, and medical services.
  • Our platform facilitates information sharing but does not provide direct medical services.
  • All medical consultations and treatments are provided by independent healthcare professionals.

User Accounts and Responsibilities

  • You must provide accurate, complete, and up-to-date registration information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to immediately notify us of any unauthorized use of your account.
  • You may not use another person's account without permission.
  • Users must be at least 13 years old; minors require parental consent.

Medical Disclaimer

  • MyDocNest is NOT a medical service provider and does not practice medicine.
  • We do not provide medical advice, diagnosis, or treatment recommendations.
  • All medical information on our platform is for informational purposes only.
  • Always consult with qualified healthcare professionals for medical advice.
  • In case of medical emergencies, contact emergency services immediately (999 or 112).

Prohibited Uses

You agree not to use MyDocNest for any of the following prohibited activities:

Providing false or misleading information about your identity or qualifications
Impersonating healthcare professionals or patients
Sharing inappropriate, offensive, or harmful content
Attempting to access unauthorized areas of the platform
Using the platform for illegal activities or fraud
Spamming or sending unsolicited communications
Violating any applicable laws or regulations
Interfering with the platform's security features

Additional Terms for Healthcare Providers

Healthcare professionals using MyDocNest agree to additional terms and responsibilities:

Must provide valid BMDC registration and verification documents
Responsible for accuracy of professional information and credentials
Must maintain professional standards and ethical conduct
Agree to respond to patient inquiries in a timely manner
Responsible for their own medical practice and patient care
Must comply with all applicable medical and legal regulations

Changes to Terms & Contact

We may update these terms from time to time. We will notify users of significant changes via email or platform notification.

For legal questions or concerns, contact us at: mydocnestbd@gmail.com or +8801410877609